The Complete Guide to SERP Features for 2026: Navigating the New Search Landscape

Heidi Schwende
Oct 19
15 min read

Let me be blunt: if you think SEO is still simple and easy, you're living in 2010.

The search landscape has fundamentally transformed into something far more complex and challenging than most marketers realize.

Gone are the days when ranking in first position guaranteed the most traffic. Today's search engine results pages (SERPs) are complex ecosystems featuring over 40 different elements competing for user attention—and now, AI-powered answer engines are reshaping how people discover information entirely.

At our agency, we specialize in SEO as a performance activity—not as a set-it-and-forget-it tactic. That means we're obsessed with results: traffic, conversions, revenue, and ROI. And in 2025, driving performance requires mastering a landscape that's exponentially more sophisticated than the SEO of even five years ago.

If you're still optimizing solely for the "10 blue links," you're missing the bigger picture. This guide breaks down every major SERP feature you need to know in 2025, including the emerging world of AI search visibility.

Understanding the Modern SERP

Here's the reality that amateur SEOs don't want to hear: search engine results pages have evolved from simple lists of links into multimedia experiences designed to answer queries directly on the page itself. Recent data shows that only 1.49% of Google's first-page results appear without any SERP features. Read that again—98.51% of searches now include enhanced elements beyond traditional organic listings.

This isn't your dad's SEO. The implications for performance are profound. A study analyzing search behavior found that related searches appear in 92% of top 20 Google results, followed by site links (71%), image packs (54%), and reviews (53.9%).

And just when you think you've mastered the SERP, Google changes the game again. In October 2025, they introduced collapsible sponsored results—allowing users to hide all ads with a single click. This isn't just an interface tweak; it's a fundamental shift in how paid and organic results compete for attention.

For searchers, this means faster answers. For marketers still playing checkers while everyone else plays 3D chess, it means watching competitors dominate the SERP while they wonder why their third poaition ranking isn't driving traffic.

This is why we approach SEO as a performance discipline

We don't chase vanity metrics like rankings. We chase revenue. And in the modern SERP, revenue comes from owning multiple features, not just one blue link.

Traditional Organic SERP Features

Featured Snippets: Position Zero

Featured snippets are the crown jewel of organic SERP features. Appearing above all other organic results in what's often called "position zero," these boxes extract and display a direct answer from a webpage.

Here's a cold, hard truth: ranking first organically is great. Owning position zero is better. Why? Because it appears above the first position, commands more visual attention, and establishes your brand as the authority. From a performance standpoint, featured snippets can drive massive traffic—or create zero-click scenarios where users get their answer without visiting your site.

The performance-focused approach?

Optimize strategically for featured snippets that drive qualified traffic, not just any snippet you can get.

Types of Featured Snippets:

Definition Boxes – Concise explanations of terms or concepts
Tables – Data displayed in organized rows and columns
Ordered Lists – Step-by-step instructions or ranked items
Unordered Lists – Bullet points for non-sequential information

Featured snippets have a significant impact on click-through rates. While they can result in "zero-click searches" where users get their answer without visiting your site, they also establish authority and can drive substantial traffic when users want more detail.

Optimization Strategy: Structure your content with clear, concise answers in the first 50-60 words after a heading. Use proper heading hierarchy (H2, H3), break information into scannable lists, and directly answer common questions in your niche.

Knowledge Panels

Knowledge panels appear on the right side of desktop SERPs (or at the top on mobile) for branded searches, locations, public figures, and entities. They aggregate information from various sources including Wikipedia, your website, and Google's Knowledge Graph.

What They Include: Images, business information, social profiles, related entities, key facts, and sometimes a brief description.

Optimization Strategy: Claim and optimize your Google Business Profile, implement schema markup for your brand, maintain consistent NAP (Name, Address, Phone) information across the web, and secure a Wikipedia page if relevant.

Local Pack

The local pack displays the top three local businesses related to a search query, complete with a map, reviews, and key information. It's triggered by location-based searches or when Google detects local intent.

What's Included: Business name, rating and review count, business category, address, hours, and phone number.

Optimization Strategy: Optimize your Google Business Profile completely, encourage customer reviews, ensure NAP consistency across all directories, use local schema markup, and create location-specific content.

Image Packs

Image packs display a grid of relevant images, typically in rows of three or four. They appear in 54% of top search results and offer a visual gateway to content.

Optimization Strategy: Use descriptive, keyword-rich file names, write detailed alt text, compress images for speed, implement image schema markup, and include images in your sitemap.

Video Carousels

Video carousels showcase relevant video content, primarily from YouTube. While they appear in only about 6% of searches, they command significant real estate when they do appear.

Optimization Strategy: Create video content for your target keywords, optimize YouTube titles and descriptions, use relevant tags, add timestamps for key sections, and embed videos on relevant pages of your website.

Site Links

Site links are additional links displayed beneath your main search result, directing users to specific pages on your site. They appear for branded searches and high-authority domains.

Optimization Strategy: Maintain clear site architecture, use descriptive navigation labels, implement breadcrumb markup, ensure important pages are easily accessible, and build authority for your brand.

Rich Snippets

Rich snippets enhance standard search results with additional information like star ratings, price ranges, availability, and more. They're powered by structured data markup.

Common Types:

Product ratings and reviews
Recipe information (cooking time, calories, ratings)
Event details (date, location, ticket info)
Article metadata (publish date, author)
Job postings
FAQ content
How-to guides

Optimization Strategy: Implement appropriate schema markup from Schema.org, test your markup using Google's Rich Results Test, and ensure the marked-up content matches what's visible on the page.

Shopping Results

Shopping results display product listings with images, prices, and seller information. They can appear as a carousel, grid, or integrated with AI Overviews.

What's Included: Product images, prices, seller names, ratings, shipping information, and special offers.

Optimization Strategy: Set up Google Merchant Center, create a product feed, use product schema markup, maintain competitive pricing, and gather product reviews.

Paid SERP Features

Text Ads (With New Collapsible Control)

Text ads appear at the top and bottom of search results, marked with a "Sponsored" label. As of October 2025, Google rolled out a significant redesign that changes how these ads appear and interact with users.

What Changed:

Google now groups all text ads under a single "Sponsored results" label that stays visible as users scroll down the page. The company also introduced a "Hide sponsored results" button that allows users to collapse the entire block of text ads with one click.

Why This Matters for Performance:

Here's the uncomfortable truth: users can now hide your ads entirely. While the "Sponsored results" header remains visible even when collapsed, your carefully crafted ad copy becomes invisible with a single click.

Does this kill paid search? No. But it raises the bar significantly. Ads that don't immediately demonstrate value will get hidden. Ads that match user intent perfectly will still get clicks. This is actually a gift to performance marketers—it forces everyone to focus on relevance over presence.

Strategic Implications:

Ad quality matters more than ever – Users won't bother hiding ads that actually answer their query
First position advantage increases – The top ad gets seen before users even see the hide button
Ad copy must hook instantly – You have microseconds to communicate value
The label can appear above or below AI Overviews, changing visibility depending on query type
The same treatment applies to Shopping ads, labeled as "Sponsored products"

Performance Focus: Don't just track clicks and conversions. Start tracking how the new collapsible ad format affects your impression-to-click ratios. If CTR drops significantly, your ads aren't compelling enough to overcome the hide button.

Shopping Ads

Shopping ads feature product images, prices, and merchant information. They're particularly prominent for commercial queries and have evolved to integrate with AI-powered shopping experiences. Under the new October 2025 update, Shopping ads now display under "Sponsored products" labels and can also be collapsed using the hide control.

Performance Note: Shopping ads with high-quality images, competitive pricing, and strong reviews will always outperform generic product listings. The ability to hide sponsored results makes this differentiation even more critical.

The AI Revolution: New Search Paradigms

If you thought mastering traditional SERP features was hard, buckle up. The AI search revolution has added an entirely new layer of complexity that makes old-school SEO look like child's play.

Think SEO is still simple? Try optimizing for search engines that don't have rankings. Try tracking performance when there's no page 2. Try measuring ROI when your brand either appears in an AI answer or doesn't exist at all.

This is exactly the kind of challenge we thrive on. As SEO performance specialists, we don't shy away from complexity—we engineer solutions that drive measurable business results regardless of how the search landscape evolves.

AI Overviews (Formerly SGE)

AI Overviews represent Google's most significant SERP evolution in years. These AI-generated summaries appear at the top of results, synthesizing information from multiple sources into comprehensive answers.

Current Adoption: AI Overviews appear most frequently in relationship queries (54.84%), business (38.84%), food and beverage (37.14%), technology (33.67%), and self-care (29.58%) niches.

Impact on Traffic: Early data shows a 12-20% drop in click-through rates for traditional organic results when AI Overviews appear.

What They Include:

AI-generated summary text
Source citations with links
Follow-up questions
Product recommendations (for commercial queries)
Interactive elements like filters

Optimization Strategy:

Rank in the top 10 organic results (most AIO sources come from here)
Create comprehensive, authoritative content
Use clear structure with proper headings
Provide direct answers supported by evidence
Build topical authority in your niche
Include structured data markup

Conversational AI Search Engines

Beyond Google, a new category of AI search engines is changing how people discover information:

ChatGPT Search – OpenAI's conversational interface can search the web and provide sourced answers. With over 100 million weekly users, it's become a significant discovery channel.

Perplexity AI – Designed specifically as an AI search engine, Perplexity provides answers with citations and follow-up questions. It's particularly popular with technical and research-focused users.

Bing Copilot – Microsoft's AI-powered search integrates GPT-4 capabilities with traditional search, offering conversational experiences and sourced answers.

Claude – Anthropic's AI assistant can search the web and synthesize information, though it's used more for research and analysis than quick searches.

The Shift in User Behavior: 72% of consumers now use generative AI tools in their purchase decisions, and half report making purchases solely based on AI recommendations. This represents a fundamental shift in the customer journey.

AI Search Visibility: The New SEO Frontier

Traditional SEO focused on ranking in Google. Modern search optimization requires visibility across multiple AI platforms. Here's what that means:

Brand Mentions in AI Responses

When someone asks ChatGPT "What are the best project management tools?" or queries Perplexity about "top marketing agencies in Chicago," your brand either appears in that answer or it doesn't. There's no page 2 in AI search.

What Determines AI Visibility:

Domain Authority – Established sites with strong backlink profiles are cited more frequently
Content Quality – Comprehensive, well-structured content gets pulled into AI responses
Topical Authority – Consistent expertise in a subject area increases citation likelihood
Recency – Updated content is more likely to be referenced
Structured Data – Proper markup helps AI engines understand your content

Tracking AI Search Performance

Unlike traditional SEO where you can track rankings, AI search visibility requires different metrics:

Brand Mention Rate – How often your brand appears in AI-generated answers for relevant queries
Average Position – Where you rank when mentioned (1st, 2nd, 3rd, etc.)
Sentiment Analysis – Whether AI descriptions of your brand are positive, neutral, or negative
Citation Quality – Which specific pages and content get referenced
Competitive Share – Your visibility compared to competitors in your space

Optimizing for AI Search Engines

1. Build Authoritative Content

AI models prioritize established, trustworthy sources. Create comprehensive resources that demonstrate expertise, not thin content targeting keywords.

2. Earn Quality Backlinks

Citations matter in AI search just as they do in traditional SEO. High-quality backlinks from authoritative sites signal credibility to AI models.

3. Optimize for Context, Not Just Keywords

AI understands context and intent better than traditional search algorithms. Write naturally and comprehensively about topics rather than optimizing for specific phrases.

4. Maintain Consistent Brand Information

Ensure your brand name, description, and key facts are consistent across your website, Wikipedia (if applicable), and major directories.

5. Create Quotable, Citable Content

Write content that AI can easily extract and attribute:

Clear definitions and explanations
Data-backed claims with sources
Expert insights and unique perspectives
Lists and structured information
Direct answers to common questions

6. Monitor and Adapt

Regularly test how your brand appears in various AI platforms. Ask relevant questions and see if you're mentioned, how you're described, and who you're compared to.

Why SEO Is No Longer Simple (And Never Will Be Again)

Let's address the elephant in the room. There are still people out there who think SEO is just "writing good content" and "getting some backlinks." These are the same people who will be out of business in three years.

Modern SEO is not simple. It's not easy. And anyone telling you otherwise is either lying or incompetent.

Here's what real SEO performance requires in 2025:

Technical Mastery – You need to understand Core Web Vitals, JavaScript rendering, structured data implementation, international SEO, mobile-first indexing, and server-side optimization. One technical issue can tank your entire performance.

Content Excellence – Not just "good" content. You need comprehensive, authoritative, expertly-crafted content that serves user intent better than any competitor. You need to answer questions people haven't even asked yet.

Multi-Platform Optimization – You're not just optimizing for Google anymore. You're optimizing for Google's 40+ SERP features, YouTube's algorithm, TikTok's discovery system, Amazon's A9, ChatGPT's training data, Perplexity's citations, and platforms that don't even exist yet. Oh, and now users can hide paid results with one click, so your ads better be phenomenally relevant.

Data Analysis – You need to track hundreds of metrics across dozens of tools, identify patterns in the noise, make data-driven decisions, and pivot strategies based on performance indicators that change weekly.

Competitive Intelligence – Your competitors aren't standing still. They're testing, iterating, and innovating. You need to know what they're doing, anticipate their moves, and outmaneuver them consistently.

Continuous Adaptation – Google makes thousands of algorithm updates per year. AI platforms evolve constantly. User behavior shifts unpredictably. Standing still means falling behind.

This is why we specialize in SEO as a performance activity

We're not content marketers who dabble in SEO. We're not web designers who know a little about optimization. We're dedicated SEO performance specialists who live and breathe search visibility, conversion optimization, and revenue generation.

We don't work on your SEO. We engineer your search performance.

When we take on a client, we're not looking to incrementally improve their rankings. We're looking to dominate their SERP real estate, capture their AI visibility, and deliver measurable business growth. That's the difference between SEO as a tactic and SEO as a performance discipline.

Multi-Channel Search Strategy

Success in 2025 requires thinking beyond Google. A modern search strategy encompasses:

Traditional SEO

Organic rankings
SERP feature optimization
Technical SEO
Link building

AI Search Optimization

Brand visibility in ChatGPT, Perplexity, Claude
Citation tracking
Sentiment management
Competitive positioning

Platform-Specific SEO

YouTube (second-largest search engine)
TikTok (increasingly used for discovery, especially by Gen Z)
Amazon (for e-commerce)
App stores (for software)

Social Search

Instagram and Pinterest for visual discovery
LinkedIn for B2B
Reddit for recommendations (increasingly cited in AI responses)

Measuring Success in the New Search Landscape

Here's where most SEOs fail: they track the wrong metrics.

Rankings? Nice to see, but they don't pay the bills. Traffic? Better, but only if it converts. Impressions? Completely meaningless if they don't drive business outcomes.

As performance specialists, we focus on metrics that actually matter:

Revenue Attribution – How much revenue can be directly attributed to organic search and SERP feature visibility?

Qualified Traffic – Not just visitors, but visitors who match your ideal customer profile and demonstrate buying intent.

Conversion Rate – What percentage of organic traffic converts to leads, customers, or revenue?

Share of SERP – What percentage of SERP real estate do you own for target keywords? Are you appearing in featured snippets, PAA boxes, image packs, and videos? This is about market dominance, not just presence.

Zero-Click Performance – Even when users don't click, SERP features provide brand exposure. Track impressions and position—but more importantly, track how zero-click visibility impacts brand search volume and direct traffic.

AI Citation Rate – How frequently do AI platforms mention your brand in relevant queries? This is the new frontier of brand awareness.

Multi-Channel Visibility – Are you discoverable across traditional search, AI engines, social platforms, and other channels? Fragmented visibility means fragmented performance.

Brand Sentiment – How are you described across various platforms? Are perceptions positive? Negative sentiment kills conversion rates, even with high visibility.

Customer Acquisition Cost (CAC) – What does it cost to acquire a customer through organic search? Lower CAC means more efficient performance.

Traditional metrics like rankings and organic traffic remain important, but they're indicators, not outcomes. We optimize for business results, and we measure everything that impacts those results.

Practical Action Plan

Look, you can read this guide and do nothing—that's what most people do. Or you can actually implement a performance-driven strategy that moves the needle.

Here's how we approach SERP optimization for maximum business impact:

Immediate Priorities (Do This First)

Audit Your Current SERP Presence

Search your key terms and note which features appear
Identify features you're missing
Analyze competitor presence in each feature
Performance lens: Which features drive the most qualified traffic? Focus there first.

Implement Structured Data

Add appropriate schema markup to your site
Test with Google's Rich Results Test
Monitor for rich result appearance

Optimize for Featured Snippets

Identify questions in your niche
Create clear, concise answers
Use proper formatting (lists, tables, etc.)

Test AI Visibility

Query AI platforms with relevant questions
Document whether and how you're mentioned
Note competitors appearing in responses

Ongoing Optimization (The Real Work)

This is where amateurs quit and professionals separate themselves. SEO performance isn't a project—it's a program.

Create Comprehensive Content

Cover topics thoroughly from multiple angles
Answer related questions within articles
Update content regularly
Performance focus: Every piece of content should have a clear conversion goal and measurement plan.

Build Authority Signals

Earn quality backlinks from relevant, authoritative sites
Maintain consistent NAP information
Develop topical authority clusters
Performance focus: Link quality matters infinitely more than link quantity. One authoritative link beats 100 spam links.

Monitor Performance Ruthlessly

Track SERP feature wins and losses weekly
Measure AI mention rates monthly
Analyze traffic patterns and conversion data constantly
Performance focus: If a metric doesn't tie to revenue, stop tracking it.

Adapt to Changes Aggressively

Search evolves rapidly; stay informed or fall behind
Test new features as they emerge
Adjust strategy based on performance data, not opinions
Performance focus: Be willing to kill strategies that worked last year but don't work now.

The Performance SEO Difference

There's a reason we emphasize SEO as a performance activity rather than a marketing tactic. Performance implies measurement, accountability, and results. It means we're not just "doing SEO"—we're engineering search visibility that drives measurable business growth.

What separates performance SEO from traditional SEO:

We own outcomes, not activities. We don't report on "content created" or "links built." We report on traffic growth, conversion improvements, and revenue impact.

We optimize for the customer journey, not just keywords. Every SERP feature, every piece of content, every technical optimization serves the goal of moving prospects toward conversion.

We test everything. Opinions don't matter. Data matters. We test, measure, iterate, and scale what works.

We stay ahead of the curve. While others are still figuring out basic SERP features, we're already mastering AI search visibility and preparing for what comes next.

We integrate with your business. SEO isn't a silo. It connects to content marketing, conversion optimization, brand strategy, and revenue operations. We optimize across all of these.

This is the level of sophistication required to win in 2025's search landscape. Anything less is just checking boxes and hoping for results.

The Future of Search

Search continues to fragment across platforms and modalities. Voice search, visual search, and AI-driven discovery all play growing roles. The complexity isn't decreasing—it's accelerating.

Anyone who tells you SEO is getting easier is either selling you something or hasn't been paying attention.

The winners in this new landscape will be brands that:

Build genuine authority through comprehensive, expert content—not superficial blog posts
Optimize technically with proper structured data and site architecture—not just basic on-page SEO
Think holistically across traditional search, AI platforms, and social channels—not just Google rankings
Focus on user intent rather than gaming algorithms—because algorithms always win
Adapt continuously as search technology evolves—because standing still means falling behind
Measure performance ruthlessly with clear KPIs tied to business outcomes—not vanity metrics

The era of simple SEO is over. The era of performance-driven search optimization has begun.

As specialists who live this complexity every day, we've seen firsthand how brands that embrace the full spectrum of modern search dominate their markets. We've also seen how brands that cling to outdated tactics slowly lose visibility, traffic, and revenue—often without realizing why.

By understanding and optimizing for the full spectrum of SERP features—both traditional and AI-powered—you can ensure your brand remains discoverable no matter how or where people search. But understanding isn't enough. You need execution. You need expertise. You need a partner who treats SEO as the performance discipline it has become.

The bottom line: In 2026, being found will mean being visible everywhere—in Google's SERP features, in AI-generated answers, on social platforms, and across the evolving search ecosystem. The brands that embrace this multi-channel reality with sophisticated, performance-focused strategies will dominate the new search landscape.

If you're still thinking SEO is simple, wake up. The game has changed. The question is: are you ready to play at this level?