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Marketers Got Really Good at Measuring the Wrong Things
Marketing spent the last fifteen years perfecting its ability to track attention. Impressions, reach, clicks, views, engagement rates. Agencies built dashboards that update in real time and reporting systems that can slice data seventeen different ways before breakfast. And somewhere along the way, people stopped asking whether any of it mattered. If you're a B2B executive looking at your marketing reports, you're probably seeing metrics that make your team look busy. What yo

Heidi Schwende
Jan 2211 min read


ChatGPT Ads Are Here. The Measurement Isn't.
Last September, I wrote about OpenAI's $25 billion advertising bet . Back then, people asked if I was being dramatic. On January 16, OpenAI confirmed they're testing ads in ChatGPT for U.S. users on the free tier and the new $8/month Go subscription. Ads will appear below responses, labeled and separated from answers. Sam Altman posted on X the same day: "It is clear to us that a lot of people want to use a lot of AI and don't want to pay, so we are hopeful a business model l

Heidi Schwende
Jan 198 min read


Microsoft's Latest Ad Platform Updates
They Matter More Than the Usual Feature Dump Every January, ad platforms announce updates. Most are incremental. Some are marketing spin dressed up as innovation. But Microsoft's recent changes to their automated campaigns address something I've been pushing clients to think about for some time now. It's the tension between letting algorithms optimize and actually growing your business. The Real Problem With Automated Campaigns Here's what drives me crazy about most automati

Heidi Schwende
Jan 174 min read


Apple Just Handed Google the Keys to Siri
Google and Apple announced a multiyear partnership this week that puts Google's Gemini AI at the core of Apple Intelligence, including a rebuilt Siri. Marketers need to understand what this means. The Deal Apple confirmed on January 12 that after evaluating its options, it determined Google's AI technology provides "the most capable foundation" for Apple Foundation Models. Reports suggest Apple will pay Google roughly $1 billion for access to Gemini technology. That's on top

Heidi Schwende
Jan 152 min read


The 2026 Marketing Disconnect
The Say-Do Gap Every January, the prediction pieces roll in. CMOs, consultants, and academics tell us what matters for the year ahead. The 2026 consensus is clear: integrate brand and performance, build trust, stop working in silos. Solid advice. One problem: the data shows most marketing leaders aren't actually doing it. Here's where it gets interesting. McKinsey's State of Marketing Europe 2026 report ranked branding as the number one priority for marketing leaders. The in

Heidi Schwende
Jan 144 min read


Google Says Don't Optimize for AI
Meanwhile, AI Search Results Are a Mess Google's Search team recently weighed in on the "GEO" conversation—that's Generative Engine Optimization, for those keeping score on marketing acronyms. Their advice? Stop chunking your content into bite-sized pieces for LLMs. Fair enough. But that guidance sidesteps a much bigger problem—and doesn't offer businesses much to work with. Here's the good news Unlike a year ago, you're not flying blind anymore. The tools to measure AI visib

Heidi Schwende
Jan 134 min read


Google Just Made Its Play for AI Commerce—And It Impacts More Than Retail
Universal Commerce Protocol Google announced something at the National Retail Federation conference this weekend that deserves more attention than it's getting. They're calling it the Universal Commerce Protocol. It's an open-source standard designed to let AI agents handle shopping from start to finish; finding products, checking out, handling post-purchase questions, all within Google's ecosystem. Here's what that actually means and why it matters beyond retail. What Google

Heidi Schwende
Jan 127 min read


In 2026 Sales and Marketing Teams Are Still Broken
Only 8% Of Companies Are Aligned I've spent 25 years in performance marketing. For at least 20 of those years, I've been having the same conversation with clients about sales and marketing alignment. The conversation hasn't changed. The data hasn't changed. The advice hasn't changed. And somehow, only 8% of companies have actually fixed the problem. 92% are about to learn what that costs when the old playbooks stop working altogether That's not a trend piece. That's an indict

Heidi Schwende
Jan 116 min read


Search Personalization Isn't New But The Panic Is
I'll say it again: we need to take a breath. Every few months, a new wave of articles warns that search has fundamentally changed and your entire strategy needs to pivot. This time it's "hyper-personalization"—the idea that no two users see the same results, so everything you know about visibility is obsolete. Google has used all of it since at least 2012 Except personalization has been baked into search for over a decade. Location, device, search history, language—Google has

Heidi Schwende
Jan 94 min read


The Agentification of B2B
Mid-Market Companies Can Play This Game Too Big tech is buying up AI sales agent companies. The acquisitions are making headlines, and the enterprise platforms are racing to build autonomous pipeline generation into everything they sell. If you're running marketing or sales at a mid-market company, you might assume this doesn't apply to you. Enterprise tech, enterprise budgets, enterprise problems. That's wrong. And waiting to find out could cost you. What's Actually Changing

Heidi Schwende
Jan 63 min read
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